Once I am connected and use the fit to Window option and exit out of full screen mode to window mode, The desktop rather than stay at a scaled down version now blows up. My next issue happened with the newest update. Rebooting or flushing the network makes no difference. I can map my shared drive from my MAC using the hostname yet cannot connect to the hostname with this Microsoft Remote Desktop app running on my MAC. One day I can connect to the Windows 10 LAB via the hostname, the next I must use the IP address. Both MAC and Windows PC are on the same Local network and IP scheme. However, I do PC support from home and have a Windows 10 work LAB running. But recently migrated to MAC for personal use. I have used Microsoft from DOS days to Windows 11. Its good, but needs to fix these 2 issue to be great. Also, while I appreciate the option that allows the Apple key to be interchangable with ctrl for edit operations and find, it doesn't seem to work consistently, and as everyone who has ever switched back and forth between the Mac and Windows knows, confusion over which meta key to use in editing will eventually cause brain damage and is likely to send hardware on ballistic journeys through windows (not Windows). So properly-speaking, this probably a complaint about the service and not the client app, but the entire eco-system is failing me in small ways. Now, I'm sure there really IS such a way, but the internet is not my friend in helping me find it. Since there are some operations that cannot be performed via RDP - attaching to a VPN being one of them - it would be nice if I could just leave the PC logged in and operate it via Remote Desktop at the same time. This works reasonable well except that the Remote Desktop Service on the PC requires that I can only be logged in either via the Remote Desktop app OR the PC itself. I don't want to keep changing physical keyboards, so despite the fact that the two physical machines are next to eachother beneath my desk, I use remote desktop to view and operate the PC while working on the Mac. If you experience errors or issues, please give us a call or send an email and we should be able to assist.I have a specific usage case - I work in a multiplatform environment in which I work on the Mac and on the PC. Once you are finished in your session you can log off by click on start (bottom left) and then clicking log off. When you press connect it should establish a connection with your remote server, if you receive any certificate errors you can press Allow/Yes on these to continue through with your remote access.įrom this point you should be logged in over Remote Desktop. Your connection should now appear in the menu, you can click on it once and then click on Start from the top menu. You should now be able to close off the settings screen with the red X at the top. You should be able to leave all other details the same, if you are unsure of any of the above details then either give us a call or email and we should be able to provide the correct details. Password: This is the same password you use to login to the network. We should have provided these details to you. User Name: This should be specified as your domain, followed by a backward slash, and then your username. You will also need to put your RDP port number at the end of this after a colon. PC Name: This should be your Server Address which we should have provided you with. You can enter anything in here, it helps you to distinguish between multiple remote connections if you have more than one. You will now need to enter some details in the available fields which are explained here:Ĭonnection Name: This is your reference for the connection. Click on close, you should be presented with a screen similar to the image below:įrom the main Microsoft Remote Desktop screen click on New from the top left. When it opens you may be presented with a startup page showing the change log and version number etc. The app should now install, once completed the option in the app store should change from Install top Open. Click on Open when the option is available. Once in the app store do a search for Microsoft Remote Desktop in the search bar and click on install on the product shown below: The App store can be accessed on your mac by clicking the icon on your dock that looks like the below image: You can do this by opening the App store on your Mac. You will first need to download the Microsoft Remote Desktop App from the App Store on your Mac. Once you have the above information please follow the steps below in order to connect over Remote Desktop. Your Company Server Address/RDP Address. Please note: Before you begin you will need the following information which can be provided by Impact Computing if you do not know it. Goal: This article will assist you with setting up Remote Desktop on your device so that you can access your PC or a Remote Desktop Server at your company.
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